A new investment property purchase brings home a few universal truths. Whether you are new to the journey or the owner of an expansive portfolio, you are likely to have a few things in common.
First, a significant sum has been seeded into the purchase of the property itself. Second, the need to have it tenanted will be a high priority. And finally, a realisation of the administrative workload that could come from managing this property oneself.
Indeed, building wealth through property has long been the Australian dream. Our unique property market presents enormous opportunities for those seeking an investment that is ”safe as houses”.
Yet, there is more to overseeing an investment property than meets the eye. While it is tempting to adopt a set-and-forget approach, maximum returns will only be achieved through careful planning.
While the option to self-manage is certainly possible, many investors elect to utilise the services of a professional property manager. As registered real estate professionals, property managers work as rental intermediaries between property owners and their tenants. For a fee, they oversee day-to-day administration, from advertising to maintenance.
If you are looking for a property manager to assist with your Wagga property, you have come to the right place for advice. Read on below for some considerations to help assess prospective managers, along with our pick of the best in Wagga.
What makes a great property manager?
Great property managers take the reins when it comes to the daily running of an investment. They are sound market experts who work efficiently to maximise outcomes for investors. The following considerations may be helpful when evaluating potential managers for your property:
- Clear credentials. Great property managers let their qualifications and experience speak for themselves. As a minimum, ensure prospective property managers are registered and have completed a Certificate IV in Real Estate Practice. While a real estate licence is not required for external property managers, it is most certainly preferred. Finally, consider experience, a manager’s tenure in the market, and the number of properties in their portfolio.
- Local market knowledge. In the real estate industry, local market knowledge is critical. From attracting tenants to setting the rental rate, property managers with grassroots knowledge offer investors a time-yield advantage. To assess them, ask a few questions about local vacancy rates, market trends and the locality advantages of your property. A great property manager will even have insight into things such as transport links, retail centres, community amenities, and schools. Moreover, given maintenance requirements, a manager with local trade connections can help to ensure any jobs are handled with care.
- Ready and responsive. When it comes to daily property management, the best teams are ready and responsive. They ensure they are available to take calls, respond to emails, and organise things quickly. A proactive property manager can make all the difference, particularly when urgent issues arise. So, be sure to understand their service-level agreement and what best practice is for them.
- Inclusive services. As with any real estate service, inclusions vary from agency to agency. So, while evaluating potential managers, be sure to understand the full scope of their service offerings. Look for things such as modes of communication, paper-trail standards, turnaround times, and included inspections. Moreover, some services, while available, may incur additional costs. Always consider your circumstances and seek to match a property manager according to your needs.
- Effective communication. While it may sound simple, there is much to be said for a property management team that communicates effectively. Clear, comprehensive and timely communication is essential for both tenants and owners of a property. Equally, this communication should extend well beyond emails. While written notations are indeed important, nothing beats a quick conversation to resolve an issue.
The best property managers in Wagga
Region Riverina has combed through online reviews and comments to compile a list of the most recommended businesses according to you.
To be listed in our Best of Wagga series, each business needs to have consistently received positive feedback on Region Riverina and Facebook as well as maintained a minimum average of 4/5 stars on Google.
Professionals Wagga
As proud members of the local community for over twenty years, Professionals Real Estate Wagga have cultivated a reputation for excellence when it comes to property. Offering specialist residential sales and property management services, this award-winning team focus on delivering the highest level of service and support for owners and tenants alike.
With a team of experienced property managers, they focus on maximising investment returns whilst ensuring each asset is managed and maintained accordingly. For property management services, Professionals Wagga are a great choice.
Merryl King shared this on Google, “Professionals have managed our property for over 10 years. They've been effective property managers, friendly, reliable, and responsive…. Happy to recommend the Professionals team.”
Fitzpatricks Real Estate
Established in 1950, Fitzpatricks Real Estate embrace expertise, professionalism, and integrity. Aiming to provide exceptional service to the people of Wagga, they have built a glowing reputation over decades of hard work and client dedication.
As a core offering, their property management services are some of the sharpest in the region. With a dedicated investment consultant and an extensive management team, they pride themselves on delivering optimum performance for clients.
As Tamara Telley shared on Google, “Fitzpatricks have managed our rental property since 2014 and we have always had a great experience. Our property managers are extremely professional, excellent communicators and our property has been managed brilliantly. Recommend highly to any investors.”
Ray White Wagga
As foundation regional members, Ray White Wagga has been an integral component of the local property market for over thirty years. With a focus on communication, transparency, and honesty, they strive to achieve the best possible results for vendors, purchasers, landlords, and tenants.
Property management is near and dear and taken seriously by the agency. With the owners directly responsible for daily property management, they provide added peace of mind for owners.
Anna Foxwell had this to say on Google, “My partner and I leased our first unit…. and the team at Ray White were absolutely fabulous! In particular, our property manager Debbie Grentell was nothing short of amazing and accommodated to all of our needs as well as being incredibly professional, thorough and is genuinely such a warm, lovely person!”
PRD Wagga
Agency powerhouse, PRD Wagga are an award-winning real estate servicing the property needs of Wagga residents for over a quarter of a century. Their team have built a stellar reputation for service excellence in the delivery of property and strata management, residential and commercial sales, development, and project management.
For investors, their personalised and professional approach is backed by a stringent service level commitment for the entire management process.
David Van Styn shared this stellar feedback on Google, “From finding a rental to signing. PRD really help their customers. Simone and Luke are both incredible property managers with great communication skills.”
Professionals Wagga
As proud members of the local community for over twenty years, Professionals Real Estate Wagga have cultivated a reputation for excellence when it comes to property. Offering specialist residential sales and property management services, this award-winning team focus on delivering the highest level of service and support for owners and tenants alike.
With a team of experienced property managers, they focus on maximising investment returns whilst ensuring each asset is managed and maintained accordingly. For property management services, Professionals Wagga are a great choice.
Merryl King shared this on Google, “Professionals have managed our property for over 10 years. They've been effective property managers, friendly, reliable, and responsive…. Happy to recommend the Professionals team.”
If you’re looking for more information on Wagga real estate, check out our article on the best real estate agents in Wagga.
Your experience with property managers in Wagga
Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.
Have you had experience with any of the property managers listed above? If so, share your feedback in the comments below.
Frequently Asked Questions
What does a property manager do?
As its title implies, a property manager manages properties on behalf of owners and investors. They handle many duties on your behalf, so you don’t have to invest time doing so. Duties include marketing your property to find a quality tenant, interviewing prospective tenants, collecting rent and following up on overdue rent. They also oversee maintenance and repairs, and respond to tenant concerns.
Why should I hire a property manager?
Renting out a property is very involved and it’s essential to do so in line with legal requirements. It can therefore be complex for those who aren’t expert in the area. Hiring a qualified and experienced property manager can save you time, money and stress. It means you can rest easy knowing your responsibilities are being taken care of.
Does a property manager control my investment property?
They manage your property but don’t control your investment. You are the property manager’s client and you have certain responsibilities and need to make certain decisions. Discuss with your property manager what your responsibilities are versus their responsibilities.
Does a property manager work for the tenants?
No they don’t. Your property manager works for you to manage your property. Having said that, they must make sure that tenant concerns are dealt with under the law.
How do I choose the best property manager?
You’ll want to choose a property manager based on many factors. This includes their qualifications and experience. It will include the reputation of the property management company itself. It’s best to select a property manager who has strong communications skills and will keep you well informed. Also check out client testimonials and references.